ENVY DESIGNZ’S RESPONSE TO COVID-19 RELATED SHORTAGES & DELAYS.
The ever-changing developments related to COVID-19 have been surprising and challenging for all of us. As the custom apparel industry faces unprecedented stocking and labor shortages, each day brings new obstacles. Our goal is to keep you updated through it all, so you can continue to support the communities you care about.
Are orders arriving on time?
Most orders are still arriving within our standard timelines. But increased demand for custom printed products, blank apparel shortages, and worldwide shipping delays directly impact production departments industry wide. We are not immune to these factors, and there may be a delay in the arrival of some orders.
When will the product I want be back in stock?
Unfortunately, we don’t have a way to confidently predict or determine when an out-of-stock item will be back in stock.
What will Envy Designz do if unable to fulfill an order as placed?
Because inventory can change very quickly, we may not be capable of fulfilling an order with the exact product chosen. In these cases, we will contact the client and along with our merch experts will determine the most suitable and closest alternative to ensure order fulfillment continues undisrupted.
We will continue to update this article as more information develops. For any further questions, reach out to our Customer Success Team through our contact page. We’re happy to help.